:root {
  --red: #e31c2b;
  --red-d: #c41220;
  --ink: #101114;
  --text: #2c2e33;
  --muted: #6b6e76;
  --line: #efe4e6;
  --bg: #f7f4f5;
  --card: #fff;
  --green: #1f9d55;
  --teal: #0f766e;
  --amber: #b45309;
  --sans: "Manrope", "Segoe UI", sans-serif;
  --display: "Barlow Condensed", "Arial Narrow", sans-serif;
}

* { box-sizing: border-box; }
body { margin: 0; font-family: var(--sans); color: var(--text); background: var(--bg); }
a { color: inherit; }
button, input, select, textarea { font: inherit; color: inherit; }
h1, h2, h3, p { margin-top: 0; }
h1 { font-size: 32px; letter-spacing: -0.04em; margin-bottom: 4px; }
h2 { font-size: 20px; letter-spacing: -0.03em; margin-bottom: 12px; }

.app { display: flex; min-height: 100vh; }
.side {
  width: 248px;
  flex: 0 0 248px;
  background: var(--ink);
  color: #fff;
  padding: 22px 16px;
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 0;
  height: 100vh;
}
.brand { display: flex; gap: 10px; align-items: center; text-decoration: none; color: #fff; margin-bottom: 22px; }
.mark {
  width: 36px; height: 36px; border-radius: 11px; background: var(--red);
  display: grid; place-items: center; font-family: var(--display); font-size: 22px;
}
.brand strong { display: block; font-size: 15px; }
.brand small { color: #b9b9c0; }
.side nav { display: grid; gap: 4px; }
.side nav a {
  text-decoration: none; color: #d7d7dc; padding: 10px 12px; border-radius: 12px; font-weight: 700; font-size: 14px;
}
.side nav a.is-on, .side nav a:hover { background: rgba(255,255,255,.08); color: #fff; }
.side nav a.is-on { box-shadow: inset 3px 0 0 var(--red); }
.logout {
  margin-top: auto; background: transparent; color: #fff; border: 1px solid rgba(255,255,255,.16);
  border-radius: 999px; padding: 10px 14px; cursor: pointer; font-weight: 700;
}
.content { flex: 1; min-width: 0; }
.top {
  display: flex; justify-content: space-between; align-items: center;
  padding: 16px 28px; background: #fff; border-bottom: 1px solid var(--line);
}
.top span { display: block; color: var(--muted); font-size: 13px; }
.menu { display: none; border: 0; background: var(--ink); color: #fff; border-radius: 999px; padding: 8px 14px; font-weight: 700; }
.page { padding: 28px; }
.page-head { display: flex; justify-content: space-between; gap: 16px; align-items: flex-end; margin-bottom: 18px; }
.page-head p { margin: 0; color: var(--muted); }
.page-actions { display: flex; gap: 8px; flex-wrap: wrap; }

.stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 16px; }
.stat, .card { background: var(--card); border-radius: 18px; box-shadow: 0 10px 30px rgba(28,12,16,.05); }
.stat { padding: 16px 18px; }
.stat span { color: var(--muted); font-size: 13px; font-weight: 700; }
.stat strong { display: block; margin-top: 6px; font-size: 28px; letter-spacing: -0.04em; }
.stat em { font-style: normal; color: var(--red); font-size: 12px; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; }

.card { padding: 18px; }
.split { display: grid; grid-template-columns: 1.4fr .8fr; gap: 14px; }
.split-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.stack { display: grid; gap: 14px; }

.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th { text-align: left; font-size: 12px; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); padding: 8px; }
td { padding: 10px 8px; border-top: 1px solid var(--line); vertical-align: top; }
td a { font-weight: 800; text-decoration: none; }
td a:hover { color: var(--red); }

.badge { display: inline-flex; align-items: center; border-radius: 999px; padding: 4px 9px; font-size: 12px; font-weight: 800; background: #f4f4f5; }
.badge-pending, .badge-new, .badge-open { background: #fff4e8; color: var(--amber); }
.badge-confirmed, .badge-reviewing, .badge-quoted, .badge-answered { background: #eef6ff; color: #1d4ed8; }
.badge-assigned, .badge-in_progress, .badge-on_job { background: #f3e8ff; color: #7e22ce; }
.badge-completed, .badge-paid, .badge-won, .badge-available, .badge-active { background: #e9f8ef; color: var(--green); }
.badge-cancelled, .badge-void, .badge-lost, .badge-suspended, .badge-off_duty { background: #fde8ea; color: var(--red); }
.badge-unpaid { background: #fff4e8; color: var(--amber); }
.badge-courier { background: #fff; color: var(--red); border: 1px solid #f3d0d4; }
.badge-cleaning { background: #f0fdfa; color: var(--teal); }

.btn, .btn-ghost, .btn-dark {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  border-radius: 999px; padding: 10px 16px; font-weight: 800; text-decoration: none; border: 0; cursor: pointer;
}
.btn { background: var(--red); color: #fff; }
.btn:hover { background: var(--red-d); }
.btn-ghost { background: #fff; color: var(--ink); border: 1px solid var(--line); }
.btn-dark { background: var(--ink); color: #fff; }
.btn-sm { padding: 7px 12px; font-size: 13px; }
.btn-line { background: transparent; color: var(--red); padding: 0; border: 0; font-weight: 800; cursor: pointer; }

.filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; }
.filters input, .filters select, .field input, .field select, .field textarea {
  width: 100%; border: 1px solid #eadfe1; background: #fff; border-radius: 12px; padding: 11px 12px;
}
.filters input, .filters select { width: auto; min-width: 160px; }
.field { display: grid; gap: 6px; font-size: 14px; font-weight: 700; }
.field span, .field small { color: var(--muted); font-weight: 600; }
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.grid-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 12px; }
.full { grid-column: 1 / -1; }
.check { display: flex; gap: 8px; align-items: center; font-weight: 700; }

.alert { border-radius: 14px; padding: 12px 14px; margin-bottom: 14px; font-weight: 700; }
.alert-ok { background: #e9f8ef; color: #146c3a; }
.alert-bad { background: #fde8ea; color: #9f1239; }
.alert ul { margin: 0; padding-left: 18px; }
.empty { color: var(--muted); margin: 0; }
.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { border-left: 2px solid #f0e4e6; padding: 0 0 16px 14px; }
.timeline strong { display: block; }
.timeline span, .muted { color: var(--muted); font-size: 13px; }
.pager { display: flex; gap: 10px; align-items: center; margin-top: 14px; }
.pager-link { text-decoration: none; font-weight: 800; background: #fff; border-radius: 999px; padding: 8px 12px; border: 1px solid var(--line); }
.pager-link.is-off { opacity: .45; }
.thread { display: grid; gap: 10px; }
.bubble { background: #fff7f8; border-radius: 16px; padding: 12px 14px; }
.bubble.is-admin { background: #f4f4f5; }
.kpis { display: flex; gap: 18px; flex-wrap: wrap; }
.kpis div { min-width: 140px; }

@media (max-width: 980px) {
  .stats, .split, .split-2, .grid-3 { grid-template-columns: 1fr 1fr; }
  .side { position: fixed; z-index: 20; transform: translateX(-105%); transition: transform .2s ease; }
  body.side-open .side { transform: none; }
  .menu { display: inline-flex; }
  .page { padding: 18px; }
}
@media (max-width: 680px) {
  .stats, .split, .split-2, .grid-2, .grid-3, .page-head { grid-template-columns: 1fr; display: grid; }
  .page-head { align-items: start; }
}